This stinks

And its not just the uncollected trash.

We have all read, heard about and/orexperienced delays in trash collection due to the chronic shortages of workersin the public words department.

It is a situation that has been frustrating for residents and the city administration alike.

West Ward Councilman Zac Chester suggested on Monday that the city utilize the Blackboard Connect robo-call system to notify residents if and when trash collection was going to be late.

It seems like a common sense request to use a system the city pays $50,000 or more a year to use.  -----

Original Message-----
From: Zachary A. Chester [mailto:zac.chester@gmail.com]
Sent: Monday, June 10, 2013 9:55 PM
To: John Seigle
Cc: Zachary Chester
Subject: Trash pick up

Hi John,

Mr. Hutchinson asked that I email him this request.

I would like the city to use the call system to inform residents about the delay in trash pick up when we are unable to pick up due to low staffing. I asked the director and Mr. Harris to do this so the residents know what is going on.

Thank you,

It went from Mr. Hutchinson’s office (via John Seigle…Mr. Hutchinson seems adverse to answering or sending his own emails) to public works director Mollinedo, with copies to mayoral aide Anthony Roberts and Trenton Water Works stock clerk Paul Harris.

(You can read the complete email chain here, starting at the bottom of the document.)

The response that came back from Anthony Roberts was this:

-----Original Message-----

From: Anthony Roberts

Sent: Tuesday, June 11, 2013 1:39 PM

To: John Seigle

Subject: RE: Trash pick up

John: The Mayor said No! to this request!

Anthony C. Roberts, Aide to the Mayor

City of Trenton

Department of Administration

319 E. State Street

Trenton, New Jersey 08608

609-989-3807 - 609-989-4250 FAX

  Note the emphasis indicated by the application of the exclamation mark following the mayor’s one word response.

Now we are the first to admit we feel the Blackboard Connect system has been abused and overused. Certainly, no one wants to be bothered by phone calls touting the opening or re-opening of the failed “Learning Centers”.  We don’t want to be further annoyed by calls touting the waste of tax dollars known as the “Heritage Days Festival.”

This, however, seems like a fairly reasonable use of the system.  A simple phone call informing folks that trash collections will be delayed. A message with instructions on when the trash will be picked up, whether or not to leave it on the curb and for how long seems like something worth communicating to the residents.

Not according to the terse response given to Councilman Chester’s request.

It does make one wonder. Surely the mayor, Mr. Roberts or Mr. Harris are not the only city employees who know how to access and activate the phone system. Per the MOU with the state upon which our transitional aid funding is given, Mr. Hutchinson, Mr. Mollinedo and other directors can not be summarily dismissed by the Mayor. Not without the approvals of DCA and the governing body.

Maybe it is time for one of these parties to stand up to the petty tyrant and do what is right for the city.

Time to hang up on Blackboard Connect

For the past several years, the city of Trenton has paid for a telephone and seldom used email notification system. The system was "sold" to the residents as a way for city officials to keep the community at large notified in the event of an emergency. 

Not a bad idea.

Not bad, if used correctly.

Almost from day one, the system has been abused.

Those who signed up for the service were soon treated to such frivolous messages as then Mayor Doug Palmer's daughter telling you not to put trash out or the Mayor himself promoting ticket sales for the "Trenton Jazz Festival" (another boondoggle we'll tell you about sometime).

People quickly grew aggravated and frustrated with the abuse of the phone contact system. They were annoyed at the fact that it was overused and mostly for the wrong reasons.

This caused people to want to be removed from the notification list, a task that seems to be nigh onto impossible to complete.

When the administration of Mayor Tony Mack took the reins of the city the situation got worse.

During the "brown water" crisis of October 2010, the use of the phone notification system was inadequate to keep the public up to date on the situation at the water works.

Strangely, as that crisis passed and we neared the date of the city's poorly planned and executed Thanksgiving parade, residents were treated to repeated rounds of calling inviting them to attend the event.

In recent weeks, residents in the South, East and West wards have been treated to phone calls inviting them to attend the opening of the Mayor's Learning Centers and encouraging them to volunteer to help operate said centers.

Last night, however, when there was an electrical problem at the city's water pumping station on Pennington Avenue that caused low pressure issues across the water system, not a peep was uttered via the Blackboard Connect system.

After several years of this stuff, maybe it is time to reevaluate the cost effectiveness of this mayoral toy. 

Documents obtained via OPRA request in December of 2010 show that the city of Trenton pays $58,000 per year to provide the telephone notification system to up to "29,000 households."  Any numbers over the 29,000 limit would be charged $2 per number per year.  Anything fewer than 29,000 households, and the city pays more per number.

Curious as to just how many households there might be in Trenton, we looked up the census data from 2010. According to the census quick facts page for the period 2006 - 2010, the city of Trenton has only 27,901 households  That is about 1,100 fewer than we are allowed under our contract with Blackboard Connect. And remember, Trenton has been losing population not gaining it.

Keeping this in mind, we propose the city of Trenton ditch the contract with Blackboard Connect and work out an agreement to use the Mercer County Reverse 911 for real emergencies.  This will cut the abuse of the system and save the taxpayers $58,000 per year.